Legal information

Confidentiality policy

This confidentiality policy applies to the website www.erasmushouse.museum (hereinafter referred to as “the Website”). This website is managed by the Erasmus House & Beguinage municipal museums of Anderlecht, which are headquartered in 31 Rue de Formanoir, 1070 Brussels, and represented by Mr Fabrice Cumps in his capacity as burgomaster of Anderlecht. The Erasmus House & Beguinage municipal museums of Anderlecht are hereinafter referred to as “the Museums”.

1.1 Aims of this confidentiality policy

The Museums deem it important to offer their visitors and users quality service. To that end, the Museums collect and process certain personal data in compliance with the laws in force. We systematically abide by the requirements of the Belgian privacy protection law of 1992, which has been replaced since 25 May 2018 by the General Data Protection Regulation (GDPR). The aim of this confidentiality policy is to inform you about how we process your personal data.

1.2 What personal data do we use?

The data that you give us:
– If you wish to book or buy tickets on line for an activity, visit, etc., you must consent to your data being stored (temporarily) and processed. These data will be used for no other purposes than those for which you have given your consent. If you do not agree, you will not have access to certain museum services.
The following data are collected and used solely in the context of bookings or online purchases. No payment information is collected via our Website. The online payments are managed by the “Stripe” platform.
Last and first names
Language of the booking/purchase
Date and time of the booking/purchase
Telephone number
E-mail address
Billing address
– You may share the pages that you consult on this Website on social media (Facebook, Instagram, etc.) by means of buttons for this purpose. When you use these buttons, the third party in question also inserts cookies and can thus record some of the data relating to your consultation of the Website. You will find the most recent information regarding this in the confidentiality statement of the company in question.
– When you subscribe to our newsletter or if you register for a specific action the following data will be requested and kept:
Last and first names
E-mail address
Preferred language
This information will be used solely to send you the newsletter in your preferred language. You always have the possibility of no longer receiving e-mails from our mailing lists. For this you need only click on the “unsubscribe” link that you will find in each e-mail message.
– When you fill in a (contact, complaint, event, order, etc.) form on the Website, the following data are collected, stored, and processed in line with your request or complaint:
Last and first names
E-mail address
Contact details for orders
All other information that you provide voluntarily
– If you receive our brochures:
The following data are collected, stored, and processed in line with your request or complaint:
Last and first names
Contact details for orders
All other information that you provide voluntarily

Cookies

This Website, like most websites, uses cookies. A cookie is a text file that is sent to your browser via the website consulted, in this case the Website of the Museums. Cookies enable the Website to store information about your consultation, such as your preferred language. This can make the next time you check the Website go smoother and improve the Website’s usefulness for you.
We use cookies for the following reasons:
– Your preferences: in order to keep your preferred language on file for a subsequent visit.
– Analysis: for this purpose we use Google Analytics to improve the website user experience.
In surfing on this Website you consent to the use of these cookies.

1.3 How long do we keep your data?

We keep your personal data only for as long as is strictly necessary given the purpose for which they are collected (see Section 2.2). Moreover, we will delete your data without delay in response to a simple request to that effect (see Section 2.5).

1.4 Your data and third parties

We shall never transmit or sell your personal data to a third party unless you have given your consent or we are legally obligated to do so.

1.5 Consulting, correcting, or withdrawing your personal data

You have the right to consult your personal data and to ask for information on how these data are processed at no charge.
You have the right to correct them/have them corrected at no charge.
You have the right to have your data withdrawn or to prohibit their use at no charge.
If you wish to exercise your right to consult, correct, or delete your data, you may contact us at the following e-mail address: n.pigeon@erasmushouse.museum.
You may also post your request to the Communications Department:
Maison d’Erasme & Béguinage
Service Communication des musées
Nathalie Pigeon
Rue de Formanoir, 31
B-1070 Brussels
Be as precise as possible so that we can process your request quickly and correctly. It is vital that you identify yourself clearly in your request, failing which we will be unable to process it.

1.6 Applicable law – Disputes

The Website is governed by Belgian law and in the event of a dispute the courts of the Brussels district have sole jurisdiction. If you are not happy with the response or measures taken by the person who handles your data, you may, after exercising one of your rights (Articles 77-80 of the GDPR), lodge a complaint, free of charge, with the Belgian Data Protection Authority: Autorité de Protection des Données
, Rue de la Presse, 35, 1000 Brussels
Telephone: +32 (0)2 274 48 00
Fax: +32 (0)2 274 48 35
Email : commission@privacycommission.be
Website: www.privacycommission.be

1.7 Questions?

If you still have questions about your data and their processing, you can put them to the data protection officer at the following e-mail address: n.pigeon@erasmushouse.museum.
People who so wish can also get additional information about the legislation that applies to personal data protection from the Belgian Data Protection Authority:
Autorité de Protection des Données, Rue de la Presse, 35, 1000 Brussels
Telephone: +32 (0)2 274 48 00
Fax : +32 (0)2 274 48 35
Email : commission@privacycommission.be

Website: www.privacycommission.be

1.8 Contact details

Erasmus House & Beguinage municipal museums of Anderlecht,
Rue de Formanoir, 31,
B-1070 Anderlecht
Tel.: +32 (0)2 521 13 83

info@erasmushouse.museum